Privacy Policy

Introduction

Mack Lube Express ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.macklube.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information That May Be Collected

We may collect information about you in a variety of ways. The information we may collect on the Site includes personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Uses Made of the Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Process payments and refunds.
• Respond to customer service requests.
• Send you appointment reminders, service updates, and occasional promotional materials via email or SMS.

Disclosure of the Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: we may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

SMS/Mobile Information Sharing Policy

Notwithstanding any other provision in this Privacy Policy, we do not share, sell, or trade any mobile information, including phone numbers or SMS opt-in consent, gathered through our services with any third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Computer Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Information Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Privacy Policy Changes and Opt-Out Rights

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You have the right to opt-out of certain uses and disclosures of your personal information.

Access Rights to Data

You may have the right to access, correct, or delete your personal data. You can submit these requests by contacting us through the contact information provided on our website.

Accountability

If you have any questions or comments about this Privacy Policy, please contact us at:
Mack Lube Express
18184 Mack Ave, Grosse Pointe, MI 48230
info@macklube.com
(313) 466-3030